March 2nd - Release Opens
The release is available to edit/customize, pick up, or ship out (assuming the weather is okay). We build each release to be compelling as-is, but absolutely welcome the opportunity to tailor it to your personal preferences.
March 16th - Customization Window Closes (5:00 pm PT)
Reach out via email (orders@kionawine.com) or text/call us (509-588-6716). We do not outsource phone or texting service - you'll be chatting with Sarah, Savannah, Nicole, and/or Kelly right here in our office. This is the last day for the Estate Bottled Red Mountain Merlot add-on special (details below).
March 18th - Charge Day
Unless we hear from you ahead of time, this is when we'll process your order, run the transaction, and seal up your hand-packed box. We do all of this in-house and it's a big job - please help us help you by communicating any customizations before the March 16th deadline.
March 24th - Default Ship Day
We can be flexible with alternative ship dates if it makes more sense for you. Temperature considerations are in effect - we won't ship your box if it's too hot/cold on the 24th where you live. Please let us know as soon as possible if you don't want us to ship your wine on the 24th.